+86-18717996108 sales@waltpower.com
  Language  
Home > Service SHARE THIS:
Warranty

WALT Warranty Period

 

During the warranty period, users will enjoy our WALT generators warranty through our customer service department or authorized local distributors.

If you need other assistance, please call our Customer Service Hotline: +86-21-60527951 or send e-mail to sales@waltpower.com

Type

Delivery Time (Months)

Running Time (Hours)

Air Cooled Diesel Generator

12

500

Water Cooled Diesel Generator

12

1500

Inverter Gasoline Generator

12

500

Methane Gas Generator

12

8000

Load Banks

15

/


Remark: The whole set warranty period is based on the purchasing date and operation time. The one which is due first is used as the criterion, unless different specific regulations are made in this manual or in relevant commercial contracts

Repaired Parts Warranty Period

If the repaired or replaced accessories and spare parts are genuine and are from WALT, six months warranty is provided. If not, no warranty is provided. All the repaired or replaced accessories and spare parts or generating sets can only enjoy the remaining time of warranty period of the original accessories, spare parts or generating sets. 

Warranty Coverage

Repair Range

Repair range in warranty coverage covers the repair of damages caused by materials or craftworks. Damages are repaired through using new accessories and spare parts or re-manufactured accessories and spare parts.


Repair Fee

The fee (including spare part and labor work) caused by repairing damages in warranty coverage will not be billed to the user. 

Damages not in Warranty Coverage 

Damages caused by accidents, improper operation or replacing parts

Damages caused by any of the following reasons are not covered by the warranty

Damages caused by accidental collision, burning, theft, freezing, devastation, or natural disasters such as earthquake, lightning strike, fire, flood or other force majeure (for example, war)
Damages caused by remodeling on the final assembled generating sets, replacing spare parts, including changing the canopy, engine, alternator, base tank and spare parts. The running time cannot be read due to timer not powered or connected to work or the time is purposely changed.
Damages and erosion caused by environment or chemical treatment.
Damages caused by radioactive air (chemistry, etc.), acid rain, stone, hailstone, earthquake, hurricane, lighting, chemistry, etc., are not in the coverage.
Damages caused by improper operation, transportation, installation, insufficient maintenance or improper repair.
Customer could not provide the warranty card or purchasing evidence.



Extra Expenditure
Warranty does not include the economic loss or extra expenditure due to downtime, for example: Economic loss and time loss due to not using the generator sets. Expenditure for storing generator sets. Loss due to inconvenience









Service

Hot Sellers