WALT Warranty Period
During the warranty period, users will
enjoy our WALT generators warranty through our customer service department or authorized
local distributors.
If you need other assistance, please call
our Customer Service Hotline: +86-21-60527951 or send e-mail to sales@waltpower.com
|
Type |
Delivery Time (Months) |
Running Time (Hours) |
|
Air Cooled Diesel Generator |
12 |
500 |
|
Water Cooled Diesel Generator |
12 |
1500 |
|
Inverter Gasoline Generator |
12 |
500 |
|
Methane Gas Generator |
12 |
8000 |
|
Load Banks |
15 |
/ |
Remark: The whole set warranty period is based on the purchasing date and operation time. The one which is due first is used as the criterion, unless different specific regulations are made in this manual or in relevant commercial contracts
Repaired Parts Warranty Period
If the repaired or replaced accessories and spare parts are genuine and are from WALT, six months warranty is provided. If not, no warranty is provided. All the repaired or replaced accessories and spare parts or generating sets can only enjoy the remaining time of warranty period of the original accessories, spare parts or generating sets.
Warranty Coverage
Repair Range
Repair range in warranty coverage covers
the repair of damages caused by materials or craftworks. Damages are
repaired through using new accessories and spare parts or re-manufactured accessories
and spare parts.
Repair Fee
The fee (including spare part and labor
work) caused by repairing damages in warranty coverage will not be billed to the
user.
Damages not in Warranty Coverage
Damages caused by accidents, improper
operation or replacing parts
Damages caused by any of the following reasons
are not covered by the warranty
Damages caused by accidental collision,
burning, theft, freezing, devastation, or natural disasters such as earthquake,
lightning strike, fire, flood or other force majeure (for example, war)
Damages caused by remodeling on the final assembled generating sets, replacing spare parts, including changing the canopy, engine, alternator, base tank and spare parts. The running time cannot be read due to timer not powered or connected to work or the time is purposely changed.
Damages and erosion caused by environment or chemical treatment.
Damages caused by radioactive air (chemistry, etc.), acid rain, stone, hailstone, earthquake, hurricane, lighting, chemistry, etc., are not in the coverage.
Damages caused by improper operation, transportation, installation, insufficient maintenance or improper repair.
Customer could not provide the warranty card or purchasing evidence.
Warranty does not include the economic loss or extra expenditure due to downtime, for example: Economic loss and time loss due to not using the generator sets. Expenditure for storing generator sets. Loss due to inconvenience
